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Armed Security Guard Company Services In Johannesburg – Are They the Answer to Your VIP Private Event Protection Problems?

The management and the executive officers of a security company are the best determinants of the service a client will receive. In order to be licensed as a qualified manager for a security company by the Johannesburg  South Africa security officer must have worked a minimum of one year. Naturally, there are some other requirements and a test that has to be passed, but that is the most difficult and important hurdle. One year of arm guard experience will not suffice to run a professional guard company and ensure professional, reliable service to clients.

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As a client, one should always ask to meet with one of the executive officers to ensure that one is hiring a security company that understands all aspects of the security business. Many security guards and clients are under the false impression that a security company is simply an agency that provides security guards. A good security company will have a proven concept of hiring the right people, holding them accountable and adding value to the client’s business.

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Holding security officers accountable means establishing checks and balances with security guards, supervisors and the client. There should be electronic equipment used, which will provide the client and the supervisors with a report of the security officer’s activity throughout his shift. Supervisors should be visiting the site frequently to check on and coach the security guards. They should also frequently check in with the client to ensure customer satisfaction.

Many clients might wonder how a security guard can add value to their business side from just providing security services. An excellent security company will find many ways by going beyond their post orders to add value to their client’ business. In a jewelry store the main responsibility of the guard is to protect clients and property, but smiling and being professional and courteous with the customers will improve the atmosphere in the store.

Is This How You Evaluate Security Company Franchises?

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Starting a security company is just a matter of paying a license fee, holding a security qualification and having two people give you a reference. This is about the level required and a person can set up a security company. Think about this when you decide to use a security company to provide you with security guards to protect your valuable assets and employees. Who is the security company owner and what proof have they provided of their ability to protect your valuables

How much practical experience have they had in preparing and organising the security procedures and methods to protect you

What guarantee do you have if some of your valuable information, assets, or employees are injured because their security failed as promised

Security company checking

To manage the risks to your business better you will need to do a little research before you decide to contract a security company to protect your business. I know of very few clients that actually do a check of the security company and just assume that they know what they are doing because they say they do. I have often been tasked to fix up the mistakes made by selecting the wrong security company after they have cost the client thousands of dollars due to service failures.

When you start looking for a security company in Johannesburg I recommend that you ask for their company brochure and material. I know that it is just advertising material and someone in marketing put it together, but consider this: if they make statements of guarantees or claims of ability you could possibly have enough evidence weight if you needed to pursue a court case. More importantly it is difficult for their managers to argue with you when you ask that they do what they say in the brochure.

There are a lot of ex-police members that go to work in the security industry as managers or specialised consultants. They are generally very capable people and have a great passion for protecting people. You do need to be aware of some key differences between an ex-police security manager and a career security professional.

  • Career security professionals work in the industry as their chosen career path and not as a fall back job when they leave the police service.
  • Police members are trained in community policing and have a $2 Billion funding purse to provide the latest in equipment and resources when they go to work. Private security have little resources and need to rely on their own skills to solve problems.
  • When a situation gets tricky the police members called in lots of back up and never worked alone. Security guards almost always work alone and the closest back up is over 1 hour away if at all.
  • Police members are used to having firearms and batons when dealing with drunks and robbers but the security guard only has a radio most of the time.

With all this in mind, who do you think has the knowledge, skills, and abilities to better fix your problems and stay within your budget.

© Copyright 2008 by Paul Baker

Security Companies Are a Dime a Dozen

top ten security companies

An inexperienced criminal may be deterred by the video surveillance, it is a known fact of human nature that being watched will make a person behave more respectfully. This is the reason some businesses may have a cardboard cut out shaped like a person standing in a visible area. It may even be one reason for the use of mannequins in stores.

An alarm will turn away the boldest criminal. The piercing sound will break anyone's concentration. Just knowing the police have been alerted and are on their way will force a criminal to flee quickly.

Crime is not just limited to after-hours. Theft can and does occur during open hours. Video surveillance is needed to watch shoppers or customers. If recording, the surveillance video can be viewed at a later time to find what occurred on a previous day. If a surveillance video is used outdoors to watch vehicles entering and leaving a facility, the police may find it helpful in locating a criminal by tracing the vehicle make, model and registration.

What is the Purpose of Security Systems?

security service

Starting a security company is just a matter of paying a license fee, holding a security qualification and having two people give you a reference. This is about the level required and a person can set up a security company. Think about this when you decide to use a security company to provide you with security guards to protect your valuable assets and employees. Who is the security company owner and what proof have they provided of their ability to protect your valuables

How much practical experience have they had in preparing and organising the security procedures and methods to protect you

What guarantee do you have if some of your valuable information, assets, or employees are injured because their security failed as promised

Security company checking

To manage the risks to your business better you will need to do a little research before you decide to contract a security company to protect your business. I know of very few clients that actually do a check of the security company and just assume that they know what they are doing because they say they do. I have often been tasked to fix up the mistakes made by selecting the wrong security company after they have cost the client thousands of dollars due to service failures.

When you start looking for a security company in Johannesburg I recommend that you ask for their company brochure and material. I know that it is just advertising material and someone in marketing put it together, but consider this: if they make statements of guarantees or claims of ability you could possibly have enough evidence weight if you needed to pursue a court case. More importantly it is difficult for their managers to argue with you when you ask that they do what they say in the brochure.

There are a lot of ex-police members that go to work in the security industry as managers or specialised consultants. They are generally very capable people and have a great passion for protecting people. You do need to be aware of some key differences between an ex-police security manager and a career security professional.

  • Career security professionals work in the industry as their chosen career path and not as a fall back job when they leave the police service.
  • Police members are trained in community policing and have a $2 Billion funding purse to provide the latest in equipment and resources when they go to work. Private security have little resources and need to rely on their own skills to solve problems.
  • When a situation gets tricky the police members called in lots of back up and never worked alone. Security guards almost always work alone and the closest back up is over 1 hour away if at all.
  • Police members are used to having firearms and batons when dealing with drunks and robbers but the security guard only has a radio most of the time.

With all this in mind, who do you think has the knowledge, skills, and abilities to better fix your problems and stay within your budget.

© Copyright 2008 by Paul Baker