How Do You Select The Best Armed VIP Private Event Security Guard Services for a Company in Private Security Companies List?
If you decide to use Private Security Companies to protect your business and people you should use the following tips to ensure that you get the quality you pay for. I will say that it may cost you more to get this quality but if you force the contracted security company to work for a lower price they will deliver lower standard guards in some cases, but more importantly, if they accept your low price it means they are saving money elsewhere. These security companies will have lower quality controls and increased number of safety concerns due to poor occupational health and safety systems.
Verbal communication skills
All clients want security guards that can speak English well so their customers can understand directions and instructions clearly. Their verbal skills are also needed to resolve conflicts peacefully.
Security guards main duty is to detect security problems and safety hazards before they become a problem for your business. Most Private Security Companies in South Africa do not teach observation skills in any form. These training companies believe that people have eyes and have been using them for their entire life so they know how to observe already. Completely wrong. That is like saying that because we have been eating food all our lives we can be food critics and know how to judge a chefs product.
Pay attention to the level of verbal skills used during the interview. Especially the number of incorrect words used and lengthy pauses while they think of the words to use. This type of skills signals poor verbal ability and comprehension during normal conversation they will struggle during security incidents. If they have to repeat themselves to you so you understand what they are saying- don’t use them.
Avoid using any security guards that feel they need to have bald heads or crew cuts because they don’t want their hair grabbed during a fight. They shouldn’t need to fight if they know how to do their job properly. This goes the same for security guard services that refuse to wear ties in case someone grabs it during a fight. Get elastic or clip on ties. Problem solved. I prefer it if someone wants to grab my tie instead of punching me because they have just wasted the first move and not injured me. Game over.
Ask how long they have worked for this security company. Security companies have high turnover and throw inexperienced guards at clients every month or worse, they use sub-contracted guards that you have no quality control over and the security company doesn’t even know them.
Interesting Facts About Private Security Companies in South Africa:
Finding the right security company you can trust and that will be there for you and your company in the future is a difficult task. There are literally hundreds, sometimes thousands of security companies in a given geographic location. Many of these companies are fly by night operations that have little business experience or security expertise at all. These companies typically work out of a home or simply a single truck. You may be surprised to find out that almost anyone can start a security company overnight. These companies use local distributors of security products to purchase their products and supplies. They have no manufacturer certifications, no stock inventory, and sometimes a cell phone is the main company number. This is not to say that there are not good security companies out there. On the contrary, there are a number of good and reputable companies that have trained employees that are certified on the products they install.
Asking these simple questions can help give you the peace of mind that the security company protecting your company and your employees is a quality one. Think about a time when you selected a company or a product that didn't deliver on its promises. The disappointment, the amount of time squandered, and most importantly, the money wasted on selecting the wrong product or company. Take the time before selecting a security company to find out more than just the product they are selling you, find out about the company itself. A good quality, strong company, will most likely reflect the same in its product selection.
Best Tips on Private Security Companies in South Africa
The management and the executive officers of a security company are the best determinants of the service a client will receive. In order to be licensed as a qualified manager for a security company by the State of California a security officer must have worked a minimum of one year. Naturally there are some other requirements and a test that has to be passed, but that is the most difficult and important hurdle. One year of guard experience will not suffice to run a professional guard company and ensure professional, reliable service to clients.
As a client one should always ask to meet with one of the executive officers to ensure that one is hiring a security company that understands all aspects of the security business. Many security guards and clients are under the false impression that a security company is simply an agency that provides security guards. A good security company will have a proven concept of hiring the right people, holding them accountable and adding value to the client's business.
Hiring the right people means a rigorous interview process by human resource professionals, who will choose the best of the best from a pool of candidates. It also means a proven background check procedure, which will ensure with a criminal background and a history of violence are not hired. A good security company will protect its clients and itself from liability by choosing the right security guards candidates with the necessary experience in the security industry.
Holding security officers accountable means establishing checks and balances with security guards, supervisors and the client. There should be electronic equipment used, which will provide the client and the supervisors with a report of the security officer's activity throughout his shift. Supervisors should be visiting the site frequently to check on and coach the security guards. They should also frequently check in with the client to ensure customer satisfaction.
Many clients might wonder how a security guard can add value to their business side from just providing security services. An excellent security company will find many ways by going beyond their post orders to add value to their client' business. In a jewelry store the main responsibility of the guard is to protect clients and property, but smiling and being professional and courteous with the customers will improve the atmosphere in the store. A security guard at a construction site will save construction people a lot of time by limiting access of job seekers and keeping a log of visitors. Hotel security guards can help the hotel save costs by handing out newspaper or assisting the bell desk if necessary. A great security company will employ security consultants that will come up with innovative ways to provide value beyond the regular security services. It is important for clients to identify that they are dealing with a company that will add value by requesting a meeting with one of the managers of the company.
Pricing Security Guard Services - Is this Correct?
An inexperienced criminal may be deterred by the video surveillance, it is a known fact of human nature that being watched will make a person behave more respectfully. This is the reason some businesses may have a cardboard cut out shaped like a person standing in a visible area. It may even be one reason for the use of mannequins in stores.
An alarm will turn away the boldest criminal. The piercing sound will break anyone's concentration. Just knowing the police have been alerted and are on their way will force a criminal to flee quickly.
Crime is not just limited to after-hours. Theft can and does occur during open hours. Video surveillance is needed to watch shoppers or customers. If recording, the surveillance video can be viewed at a later time to find what occurred on a previous day. If a surveillance video is used outdoors to watch vehicles entering and leaving a facility, the police may find it helpful in locating a criminal by tracing the vehicle make, model and registration.
Security Company Management
So, you have put together your security company. You have an office, a patrol vehicle and you have your business cards ready to give away. What do you need now? Well, you need what every company needs; customers. Getting customers is what most new companies struggle with, especially if they are in an area saturated with competitors. Your security company needs to find a way to compete with the other security companies out there, and you need to develop new accounts and get new customers.
Get the Word Out
If you want new customers, you have to make sure customers know who you are and that is where advertising comes in. Advertising in a local newspaper, on the radio, or even on television, are all effective means to advertise your company. The only problem related with these methods is that they do cost a lot of money and you may not get the return that you want with these methods. Try a small amount of advertising to start to see what your return on investment is. If you get more customers than you expected, then increase the amount you advertise.
Clients are the lifeblood of any company, especially a security company. If no one pays you to offer them security, then you won't have much to do and you won't make any money. This may seem obvious, but there are many companies that have failed because they did not realize how important it is to acquire and retain customers.