How Do You Select The Best Armed VIP Private Event Security Guard Services for a Company in Private Security Companies List?
If you decide to use Private Security Companies to protect your business and people you should use the following tips to ensure that you get the quality you pay for. I will say that it may cost you more to get this quality but if you force the contracted security company to work for a lower price they will deliver lower standard guards in some cases, but more importantly, if they accept your low price it means they are saving money elsewhere. These security companies will have lower quality controls and increased number of safety concerns due to poor occupational health and safety systems.
Verbal communication skills
All clients want security guards that can speak English well so their customers can understand directions and instructions clearly. Their verbal skills are also needed to resolve conflicts peacefully.
Security guards main duty is to detect security problems and safety hazards before they become a problem for your business. Most Private Security Companies in South Africa do not teach observation skills in any form. These training companies believe that people have eyes and have been using them for their entire life so they know how to observe already. Completely wrong. That is like saying that because we have been eating food all our lives we can be food critics and know how to judge a chefs product.
Pay attention to the level of verbal skills used during the interview. Especially the number of incorrect words used and lengthy pauses while they think of the words to use. This type of skills signals poor verbal ability and comprehension during normal conversation they will struggle during security incidents. If they have to repeat themselves to you so you understand what they are saying- don’t use them.
Avoid using any security guards that feel they need to have bald heads or crew cuts because they don’t want their hair grabbed during a fight. They shouldn’t need to fight if they know how to do their job properly. This goes the same for security guard services that refuse to wear ties in case someone grabs it during a fight. Get elastic or clip on ties. Problem solved. I prefer it if someone wants to grab my tie instead of punching me because they have just wasted the first move and not injured me. Game over.
Ask how long they have worked for this security company. Security companies have high turnover and throw inexperienced guards at clients every month or worse, they use sub-contracted guards that you have no quality control over and the security company doesn’t even know them.
Interesting Facts About Private Security Companies in South Africa:
Finding the right security company you can trust and that will be there for you and your company in the future is a difficult task. There are literally hundreds, sometimes thousands of security companies in a given geographic location. Many of these companies are fly by night operations that have little business experience or security expertise at all. These companies typically work out of a home or simply a single truck. You may be surprised to find out that almost anyone can start a security company overnight. These companies use local distributors of security products to purchase their products and supplies. They have no manufacturer certifications, no stock inventory, and sometimes a cell phone is the main company number. This is not to say that there are not good security companies out there. On the contrary, there are a number of good and reputable companies that have trained employees that are certified on the products they install.
Asking these simple questions can help give you the peace of mind that the security company protecting your company and your employees is a quality one. Think about a time when you selected a company or a product that didn't deliver on its promises. The disappointment, the amount of time squandered, and most importantly, the money wasted on selecting the wrong product or company. Take the time before selecting a security company to find out more than just the product they are selling you, find out about the company itself. A good quality, strong company, will most likely reflect the same in its product selection.
Best Tips on Private Security Companies in South Africa
While some new security company owners decide to go it alone, there are others who want the security, pardon the pun, of a security franchise. With a security company franchise, you not only get a name that people know and trust, but you get a lot of help to make your franchise successful. Currently, there are four main security company franchises.
1. Shield Security Systems
4. L & W Investigations
Are You Ready For A Franchise?
Before you sign on and pay the franchise fee to use one of the above franchises for your security company, you should do a self-assessment to determine if you are ready to be part of a franchise.
Do you have enough money to join the franchise? Franchise fees will range between $50,000 and $250,000 usually, depending where you are. In addition, if there are a lot of similar franchises in your area, you may have to pay the other franchises so you can operate in their area, even if they are under the same company name as you.
Also, you need to be able to work within the franchise system. Being an entrepreneur is great, but you won't be able to try out-of-the-box methods if you are part of a franchise. You have to abide by the rules of the franchise. You work for yourself, but you work for the franchise as well and it is important to remember that. Lastly, there are goals and deadlines you need to reach with a franchise, including certain sales figures per month. Are you going to be capable of reaching these early on with your security company?
The Pros and Cons of Buying a Franchise
As with anything, there are benefits and disadvantages of having a franchise. In regards to the benefits, they include the fact that you get the financial stability and backing of a large company. As well, you get the marketing experience of the company, which can be extremely helpful.
Disadvantages include the fact that you have to work within a franchise system, which can be constraining to a free-thinker. You will have to report to a head office and you will have obligations that you have to meet each month with the company. You may also not have as much control over your business as you would like when you are part of a franchise.
All in all, the financial stability and security that a franchise can give you, makes having a franchise security company well worth it when you are first starting out. Just make sure you find the franchise that is right for you.
Security Company Management
Starting a security company is just a matter of paying a license fee, holding a security qualification and having two people give you a reference. This is about the level required and a person can set up a security company. Think about this when you decide to use a security company to provide you with security guards to protect your valuable assets and employees. Who is the security company owner and what proof have they provided of their ability to protect your valuables
How much practical experience have they had in preparing and organising the security procedures and methods to protect you
What guarantee do you have if some of your valuable information, assets, or employees are injured because their security failed as promised
Security company checking
To manage the risks to your business better you will need to do a little research before you decide to contract a security company to protect your business. I know of very few clients that actually do a check of the security company and just assume that they know what they are doing because they say they do. I have often been tasked to fix up the mistakes made by selecting the wrong security company after they have cost the client thousands of dollars due to service failures.
When you start looking for a security company in Johannesburg I recommend that you ask for their company brochure and material. I know that it is just advertising material and someone in marketing put it together, but consider this: if they make statements of guarantees or claims of ability you could possibly have enough evidence weight if you needed to pursue a court case. More importantly it is difficult for their managers to argue with you when you ask that they do what they say in the brochure.
There are a lot of ex-police members that go to work in the security industry as managers or specialised consultants. They are generally very capable people and have a great passion for protecting people. You do need to be aware of some key differences between an ex-police security manager and a career security professional.
- Career security professionals work in the industry as their chosen career path and not as a fall back job when they leave the police service.
- Police members are trained in community policing and have a $2 Billion funding purse to provide the latest in equipment and resources when they go to work. Private security have little resources and need to rely on their own skills to solve problems.
- When a situation gets tricky the police members called in lots of back up and never worked alone. Security guards almost always work alone and the closest back up is over 1 hour away if at all.
- Police members are used to having firearms and batons when dealing with drunks and robbers but the security guard only has a radio most of the time.
With all this in mind, who do you think has the knowledge, skills, and abilities to better fix your problems and stay within your budget.
© Copyright 2008 by Paul Baker
Security Company Management
When property managers hire security guard companies they have a picture in mind of what their contract security force will look like, but too often what they get is not what they pictured. What we have found is that most security guard companies are capable of providing the service that property managers want, but too often do not because of a lack of ongoing quality control procedures.
Security guard companies are unlike any vendor that a property manager usually hires. If you hire a painter, you can see whether or not they are doing their jobs by looking at the walls. But when you hire a security guard company, how often can you see whether the guard company is doing their job which includes running background checks and drug screenings, providing good training for your guards, and effectively monitoring and supervising your guards. In most instances they probably are, but it is important to implement a system of verification and quality control to ensure that problems associated with the lack of performing these jobs do not begin to occur.
In this article we will discuss five (5) easy steps to improving your security guard service and achieving what you picture as your ideal security guard force.
Screen Your Guards Qualifications
In many states, guards are mandated to have a specified amount of training before they can begin working as security guards. If your state is one of these states, ensure that your security guard company is compliant.
If you are in a state where there are no state requirements for guard certification, then investigate the type of training that is being provided by your security company and ask yourself does it seem adequate.
Additionally, is your security guard company performing background and drug screenings on all your guards BEFORE they send them to your property? If they are, they should be providing you with verifications. If not, why?
Inspect Your Guards
After hours inspections of your guards are always great ways of finding out exactly what is happening with your security while you are not there. During these inspections, make sure to ask your security guards questions about their duties and responsibilities to ensure that they understand their jobs. In fact, we suggest having your security guards audited regularly, formally (i.e. post inspection) and informally (i.e. secret shopped) by a licensed security consultant as part of your ongoing security program.
Firms like Asymmetric Strategies provide a free service aimed at doing exactly that. Remember, when choosing a security consultant be sure that the consultant is not actually a security guard company. If so, your audit is sure to turn up problems with your current security guard company.
Meet with your Security Guard Company Regularly
The fifth and easiest step is to regularly meet with your security company. Without providing regular feedback to your security guard company, property managers are missing out on opportunities to achieve incremental increases in efficiency. Topics such as tenant feedback, guard attrition, feedback from any remote supervisory systems, and any security audits should be discussed during these meetings.
For property managers, getting the security that they want is sometimes just a matter of putting the right processes in place to make sure that all parties understand what is expected. The five easy steps that we outline here are just a few for you to consider. For more ideas or suggestions, please feel free to contact us by email at info@Khayaembali.co.za or contact a licensed security consultant in your area.