When property managers hire Best Security Guard Companies in Randburg they have a picture in mind of what their contract security force will look like, but too often what they get is not what they pictured. What we have found is that most security guard companies are capable of providing the service that property managers want, but too often do not because of a lack of ongoing quality control procedures.
Protection security companies are unlike any vendor that a property manager usually hires. If you hire a painter, you can see whether or not they are doing their jobs by looking at the walls. But when you hire a VIP protection guard company, how often can you see whether the guard company is doing their job which includes running background checks and drug screenings, providing good training for your guards, and effectively monitoring and supervising your guards. In most instances they probably are, but it is important to implement a system of verification and quality control to ensure that problems associated with the lack of performing these jobs do not begin to occur.
In this article we will discuss five (5) easy steps to improving your security guard service and achieving what you picture as your ideal security guard force.
Screen Your Guards Qualifications
In many states, guards are mandated to have a specified amount of training before they can begin working as security guards. If your state is one of these states, ensure that your security guard company is compliant.
If you are in a state where there are no state requirements for guard certification, then investigate the type of training that is being provided by your security company and ask yourself does it seem adequate.
Additionally, is your security guard company performing background and drug screenings on all your guards BEFORE they send them to your property? If they are, they should be providing you with verification. If not, why?
Inspect Your Guards
After hours inspections of VIP crowd management event armed security guard service, it is always great ways of finding out exactly what is happening with your security while you are not there. During these inspections, make sure to ask your security guards questions about their duties and responsibilities to ensure that they understand their jobs. In fact, we suggest having your security guards audited regularly, formally (i.e. post inspection) and informally (i.e. secret shopped) by a licensed security consultant as part of your ongoing security program.
Firms like Asymmetric Strategies provide a free service aimed at doing exactly that. Remember, when choosing a security consultant be sure that the consultant is not actually a security guard company. If so, your audit is sure to turn up problems with your current security guard company.
Meet with your Security Guard Company Regularly
The fifth and easiest step is to regularly meet with your security company. Without providing regular feedback to your security guard company, property managers are missing out on opportunities to achieve incremental increases in efficiency. Topics such as tenant feedback, guard attrition, feedback from any remote supervisory systems, and any security audits should be discussed during these meetings, which is why they use best armed VIP private event security guard services.
For property managers, getting the security that they want is sometimes just a matter of putting the right processes in place to make sure that all parties understand what is expected. The five easy steps that we outline here are just a few for you to consider. For more ideas or suggestions, please feel free to contact us by email at info@Khayaembali.co.za or contact a licensed security consultant in your area.
How Do You Select The Best Protection Services for all Best Security Guard Companies?
In my industry we only have two kinds of customers: those that are proactive and secure their property before a burglary, or those that wait until the intrusion has already occurred. I hope you are in the former group, but either way here are 10.5 ways to choose your next home security company.
How to choose a top rated home security company? Here are 10.5 ways:
- Is the company really concerned about your safety, or are they just looking get a check? A professional security company will make recommendations that they may or may not offer. For example: trimming your hedges, enhancing door locks or jambs etc.
- Is the company licensed by your state for the products they are offering? Are you shown proof of the license when you request it?
- Do they exceed the minimum levels of insurance required by the state? Proof of adequate insurance should be presented when requested.
- Do the employees meet and / or exceed the state / local requirements? Do they drug test and perform an extensive nationwide criminal background and driving record check? Do the representatives have a PVC photo ID card with company information? Can you visually verify the representative online?
- Is the company an active member of the state and local alarm associations?
- Is the company a local company? Is there local executive leadership that you can reach when you have a problem? Is the company involved in the local community?
- Does your security professional act professional? Did he or she offer to remove his or her shoes prior to entering your home? Did he seem genuinely concerned about you and did she listen to your needs? Were they dressed for success or look like they just woke up?
- If you have pets, a top rated security professional will include the special requirements of your "extended" family in the design of the system. Tragically, fire is responsible for approximately 40,000 pet deaths each year in the home.
- Ask how quickly the security company will install your system after purchase. Also, find out how long their service is scheduled out. (Call the main office and ask for the service department)
- When comparing prices compare detection coverage and features. Not all coverage plans are the same.
10.5 Do not base your decision on price alone. If you are like most people you are rarely happy when you buy something because of its price. You did not buy your home because it was the cheapest. Why would you protect your largest investment with the cheapest security system? In my experience, the decisions based on value have turned out the best. Look for a comfortable blend between price and service and get the best system that you can afford. If someone says they are the cheapest in town, don't argue with them, they likely know what the service is worth.
For Best Protection Use Best Security Guard Companies in Randburg
Finding the right security company you can trust and that will be there for you and your company in the future is a difficult task. There are literally hundreds, sometimes thousands of security companies in a given geographic location. Many of these companies are fly by night operations that have little business experience or security expertise at all. These companies typically work out of a home or simply a single truck. You may be surprised to find out that almost anyone can start a security company overnight. These companies use local distributors of security products to purchase their products and supplies. They have no manufacturer certifications, no stock inventory, and sometimes a cell phone is the main company number. This is not to say that there are not good security companies out there. On the contrary, there are a number of good and reputable companies that have trained employees that are certified on the products they install.
Asking these simple questions can help give you the peace of mind that the security company protecting your company and your employees is a quality one. Think about a time when you selected a company or a product that didn't deliver on its promises. The disappointment, the amount of time squandered, and most importantly, the money wasted on selecting the wrong product or company. Take the time before selecting a security company to find out more than just the product they are selling you, find out about the company itself. A good quality, strong company, will most likely reflect the same in its product selection.
Security Companies Need to Have Higher Standards
In the last article that I wrote, I spoke on the subject of procurement for security services. Since the release of this article, I have spoken with a few property and facility managers. These conversations have inevitably turned to pricing. I wanted to take the opportunity to answer a few of these questions. It is my commitment to explain in short detail how to unmask the secrets for costs of service.
How does a vendor price a service?
Every vendor is different, which is not always good for you, the consumer. To be effective in comparing the best value for the product, you have to compare everything equally. For a long time, the security industry standard has been to provide a pay wage range for the security officers and the monthly and yearly cost of the total contact. This has masked the substance of the true cost and what it means to you. When purchasing a construction vendor, material costs are itemized and labor is broken down for each specific task. I suggest you demand an itemized list of costs from each security vendor when requesting services from them. The way to standardize this, is to provide a detailed pricing sheet in the RFP, which all vendors are required to fill out. This seems simple, however, it is rare that the price sheet is detailed enough for you to fully understand all of the costs. The next section will give you some ideas on what factors you should include in this pricing sheet. It is through this standardized approach that you will be able to evaluate that best value for your money.
In short, I will leave you with this. Understand the cost to you by itemizing each line item to provide you with a clear understanding how that affects you. By doing this correctly, you will be able to answer your own questions about markup and set the standard for pricing comparatively. If you have any question, please call me. The worst thing that could happen is I would have to write another article.
Security Companies Are a Dime a Dozen
While some new security company owners decide to go it alone, there are others who want the security, pardon the pun, of a security franchise. With a security company franchise, you not only get a name that people know and trust, but you get a lot of help to make your franchise successful. Currently, there are four main security company franchises.
1. Shield Security Systems
4. L & W Investigations
Are You Ready For A Franchise?
Before you sign on and pay the franchise fee to use one of the above franchises for your security company, you should do a self-assessment to determine if you are ready to be part of a franchise.
Do you have enough money to join the franchise? Franchise fees will range between $50,000 and $250,000 usually, depending where you are. In addition, if there are a lot of similar franchises in your area, you may have to pay the other franchises so you can operate in their area, even if they are under the same company name as you.
Also, you need to be able to work within the franchise system. Being an entrepreneur is great, but you won't be able to try out-of-the-box methods if you are part of a franchise. You have to abide by the rules of the franchise. You work for yourself, but you work for the franchise as well and it is important to remember that. Lastly, there are goals and deadlines you need to reach with a franchise, including certain sales figures per month. Are you going to be capable of reaching these early on with your security company?
The Pros and Cons of Buying a Franchise
As with anything, there are benefits and disadvantages of having a franchise. In regards to the benefits, they include the fact that you get the financial stability and backing of a large company. As well, you get the marketing experience of the company, which can be extremely helpful.
Disadvantages include the fact that you have to work within a franchise system, which can be constraining to a free-thinker. You will have to report to a head office and you will have obligations that you have to meet each month with the company. You may also not have as much control over your business as you would like when you are part of a franchise.
All in all, the financial stability and security that a franchise can give you, makes having a franchise security company well worth it when you are first starting out. Just make sure you find the franchise that is right for you.