Armed Security Guard Company Services In Johannesburg – Are They the Answer to Your VIP Private Event Protection Problems?
The management and the executive officers of a security company are the best determinants of the service a client will receive. In order to be licensed as a qualified manager for a security company by the Johannesburg South Africa security officer must have worked a minimum of one year. Naturally, there are some other requirements and a test that has to be passed, but that is the most difficult and important hurdle. One year of arm guard experience will not suffice to run a professional guard company and ensure professional, reliable service to clients.
As a client, one should always ask to meet with one of the executive officers to ensure that one is hiring a security company that understands all aspects of the security business. Many security guards and clients are under the false impression that a security company is simply an agency that provides security guards. A good security company will have a proven concept of hiring the right people, holding them accountable and adding value to the client’s business.
Holding security officers accountable means establishing checks and balances with security guards, supervisors and the client. There should be electronic equipment used, which will provide the client and the supervisors with a report of the security officer’s activity throughout his shift. Supervisors should be visiting the site frequently to check on and coach the security guards. They should also frequently check in with the client to ensure customer satisfaction.
Many clients might wonder how a security guard can add value to their business side from just providing security services. An excellent security company will find many ways by going beyond their post orders to add value to their client’ business. In a jewelry store the main responsibility of the guard is to protect clients and property, but smiling and being professional and courteous with the customers will improve the atmosphere in the store.
How Do You Start Your Own Security Guard Company?
An inexperienced criminal may be deterred by the video surveillance, it is a known fact of human nature that being watched will make a person behave more respectfully. This is the reason some businesses may have a cardboard cut out shaped like a person standing in a visible area. It may even be one reason for the use of mannequins in stores.
An alarm will turn away the boldest criminal. The piercing sound will break anyone's concentration. Just knowing the police have been alerted and are on their way will force a criminal to flee quickly.
Crime is not just limited to after-hours. Theft can and does occur during open hours. Video surveillance is needed to watch shoppers or customers. If recording, the surveillance video can be viewed at a later time to find what occurred on a previous day. If a surveillance video is used outdoors to watch vehicles entering and leaving a facility, the police may find it helpful in locating a criminal by tracing the vehicle make, model and registration.
Pricing Security Guard Services - Is this Correct?
A Private Security Company (PSC) is a registered civilian company that specializes in providing contract commercial services to domestic and foreign entities with the intent to protect personnel and humanitarian and industrial assets within the rule of applicable domestic law.
The PSC market has been in existence for a lot longer, is far larger and generally much more competitive than that for military services. PSC's are profit driven organizations that trade in professional services linked to internal security and protection. The majority of PSC's are smaller companies predominantly concerned with crime prevention and ensuring public order, providing security and private guard services domestically. In a number of states as diverse as the US, the UK, Israel, Germany, Russia, South Africa and the Philippines. The number of domestic PSC's and size of their budgets exceed those of public law enforcement agencies. A minority of PSC's are organized in larger companies sharing the same corporate attributes and command structures as Private Military Companies.
3. The Investigation & Risk Management Sector: This is the smallest and comprises private investigators whose activities range from the dangerous to the mundane, from the tragic to hilarious: from matrimonial disputes, labor matters, vetting, expert witness services, private and industrial espionage, counterintelligence and anti- and counter-surveillance, to VIP protection from undercover and surveillance missions. Risk management consulting is the least visible of all sectors and possibly the most problematic and potentially threatening to the state.
Security Companies Need to Have Higher Standards
When property managers hire security guard companies they have a picture in mind of what their contract security force will look like, but too often what they get is not what they pictured. What we have found is that most security guard companies are capable of providing the service that property managers want, but too often do not because of a lack of ongoing quality control procedures.
Security guard companies are unlike any vendor that a property manager usually hires. If you hire a painter, you can see whether or not they are doing their jobs by looking at the walls. But when you hire a security guard company, how often can you see whether the guard company is doing their job which includes running background checks and drug screenings, providing good training for your guards, and effectively monitoring and supervising your guards. In most instances they probably are, but it is important to implement a system of verification and quality control to ensure that problems associated with the lack of performing these jobs do not begin to occur.
In this article we will discuss five (5) easy steps to improving your security guard service and achieving what you picture as your ideal security guard force.
Screen Your Guards Qualifications
In many states, guards are mandated to have a specified amount of training before they can begin working as security guards. If your state is one of these states, ensure that your security guard company is compliant.
If you are in a state where there are no state requirements for guard certification, then investigate the type of training that is being provided by your security company and ask yourself does it seem adequate.
Additionally, is your security guard company performing background and drug screenings on all your guards BEFORE they send them to your property? If they are, they should be providing you with verifications. If not, why?
Inspect Your Guards
After hours inspections of your guards are always great ways of finding out exactly what is happening with your security while you are not there. During these inspections, make sure to ask your security guards questions about their duties and responsibilities to ensure that they understand their jobs. In fact, we suggest having your security guards audited regularly, formally (i.e. post inspection) and informally (i.e. secret shopped) by a licensed security consultant as part of your ongoing security program.
Firms like Asymmetric Strategies provide a free service aimed at doing exactly that. Remember, when choosing a security consultant be sure that the consultant is not actually a security guard company. If so, your audit is sure to turn up problems with your current security guard company.
Meet with your Security Guard Company Regularly
The fifth and easiest step is to regularly meet with your security company. Without providing regular feedback to your security guard company, property managers are missing out on opportunities to achieve incremental increases in efficiency. Topics such as tenant feedback, guard attrition, feedback from any remote supervisory systems, and any security audits should be discussed during these meetings.
For property managers, getting the security that they want is sometimes just a matter of putting the right processes in place to make sure that all parties understand what is expected. The five easy steps that we outline here are just a few for you to consider. For more ideas or suggestions, please feel free to contact us by email at info@Khayaembali.co.za or contact a licensed security consultant in your area.